Guarantees & Returns

SATISFACTION GUARANTEED!

It is important to me that you are satisfied with the quality and accuracy of the writing and the art work on the rice, as well as the setting the grain is placed in.

Sorry, but NO refunds will be made on any personalized item. If the Rice Creation is not received as specified in the order, please call or email for replacement instructions. The item will need to be returned to Rice Creations in a padded envelope to protect from breakage. Shipping charges are nonrefundable, and return shipping fees may apply.

If your merchandise was damaged in shipment please contact Rice Creations right away.

Our Response to COVID-19
We continue to fulfill all online orders in a timely manner. The health and well-being of both our employees and customers is our first and utmost priority. To ensure this, we have implemented best practices in our workplace. We are, as always, committed to fair pricing. We continually monitor and respond to federal, state and local health authorities in order to protect our employees and serve our customers safely and with minimal disruption. We THANK YOU for your support.
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